There is plenty of debate about the best ways to operate a team effectively in an increasingly global and technology-driven world. One of the clear options that has emerged and perhaps has become necessary is the use of virtual teams as a means to boost or at least maintain team productivity (Trautrims, Defee & Farris, 2016). The business problem to be addressed is staffing and retaining a department that is diverse and effective (Bartelt & Dennis, 2014). The specific business problem is keeping the best and avoiding people that do not help a team excel.

The answer to the problem just espoused is the embracing and use of virtual teams. The upshot of virtual teams in a modern technological and business context is that businesses are able to deliver clear benefits to the employees in the form of less or no travel and work flexibility options while at the same time allowing the business to monitor and facilitate teamwork that used to require people to be in the same room (Olaisen & Revang, 2017). Further, the benefits of diversity and disparate opinions and perspectives allows for a truly global and effective team that was not possible under more traditional and now outmoded business models (Dervens, 2016).